Upton House Concerts

             

             

faq

FREQUENTLY ASKED QUESTIONS

Yes you can, but its very likely the event will sell out before then so booking in advance is recommended to avoid disappointment. We highly recommend buying the cheaper advance tickets via our website by clicking here.

There is an on-site car park. There is disabled parking next to the main entrance, however there are limited spaces. Please contact us to book your disabled parking space and please bring your disabled badge to show on arrival.

Yes and there are specific Wheelchair & Carer tickets available. See Parking question amongst these FAQs for details of disabled parking.

The concerts are open-air concerts and therefore we encourage you to bring camping chairs and picnic blankets to sit down and relax on. To avoid blocking sight-lines of other ticket holders, please do not bring gazebos. You are allowed to bring picnics, food and drink with you. Please see below for our restriction on glass bottles  alcohol limitations.

Of course, you may bring your own picnic. There will also be food stalls and a bar with a range of tipples, as well as non-alcoholic hot and cold drinks for you to purchase.

Please note alcohol is limited to the following per person

1x Bottle of wine per person

OR

4x Cans of Beer or cider per person (no glass bottles)

OR

1 litre of pre mixed spirits & mixer No neat spirits allowed

All water & soft drinks bottles must be sealed.

No seating is provided, so you can bring a blanket or camping chairs to sit on the grass. To avoid blocking sight-lines of other ticket holders, please do not bring gazebos. 

The festival is suitable for all ages.

A child’s ticket is ages 5-16. Under 5s are FREE! All children under the age of 16 need to be accompanied by an adult.

Yes of course! But only well-behaved dogs and they MUST be kept on leads at ALL TIMES

Unfortunately, we are unable to allow gazebos at this event as it would block the view of other audience members.

Due to fire and safety regulations, we are unable to allow these on site. There will be vendors on site, serving various hot food options.

Whilst on site, smoking is not permitted. However, there is a designated smoking area near the entrance for those wishing to smoke.

The shows will take place no matter what the weather, and ticket-holders will only receive a refund if the show itself is cancelled by the organiser.

No we have no onsite camping available.  

Under 16s will need to be accompanied by an adult. You will require a form of ID to purchase alcohol if you look under 25.

If you haven’t received your booking confirmation, the most common reason is that you have typed in your email address incorrectly on your order. All booking confirmations are sent to the Ticket Buyer’s email address.

Please contact info@uptonhouseconcerts.net and we will resolve the issue as quick as possible.

Yes, you can update the information on your order (like name, email address, or answers to the organiser’s questions) by clicking your order on the Tickets page.

No, tickets can be downloaded onto any smartphone using the Eventbrite App, however tickets can be printed out if you do not have a smartphone.